Customer payment reminders CollectRM

Customer payment reminders with CollectRM FinSSGlobal’s CollectRM product make Customer payment reminders a simple pro-active (or reactive) process. We have provided an automated workflow to remind Customers regarding payments that are due. This is done via a daily automated follow up function that can be configured to start as a prepayment reminder, through to past…

Customer Contact Policies in Crisis

Balance Business with Customer Satisfaction At FinSSG we have built a solution, CollectRM (Collections & Relationship Management), to handle Debt Management with a focus on exceptional Customer Service. As a Lender managing Customer payments is key, but so are Customer Contact Polices. These need to be managed in a Compliant, Caring, Ethical and Pro-active way,…

Hardships

Balance Business with Customer Satisfaction At FinSSG we have built a solution, CollectRM (Collections & Relationship Management), to handle Debt Management with a focus on exceptional Customer Service. As a Lender managing Customer payments is key, but so are Customer Contact Polices. These need to be managed in a Compliant, Caring, Ethical and Pro-active way,…