Hardships

Balance Business with Customer Satisfaction At FinSSG we have built a solution, CollectRM (Collections & Relationship Management), to handle Debt Management with a focus on exceptional Customer Service. As a Lender managing Customer payments is key, but so are Customer Contact Polices. These need to be managed in a Compliant, Caring, Ethical and Pro-active way,…

Global Data Aggregation – Spectre API®

  It is the technology that gives you access to bank data from 5000+ financial institutions in over 50 countries. It presents ADIs, lenders, credit providers, PFMs and others with their end-customers’ transaction history in a clean and easy-to-understand format, all transactions being sorted through an innovative categorisation engine based on self-learning machine algorithms. The…

White-lable Personal Financial Management – Fentury®

  A Digital Personal Financial Management platform for organisations, typically Banks, to be able to have their Customers manage their finances in one place. The Fentury® white-label banking revolutionizes the way Customers see digital banking, personalizing their experience and offering a 360-degree view of their financial life. The solution combines the best of both worlds -…

Financial Hardship – Australian Banking Association

How your bank can help if you’re having money troubles Banks want to help their customers, especially if they’re experiencing financial difficulties. Depending on your circumstances, banks may be able to assist in a variety of ways.Download the fact sheet What is financial hardship? Financial hardship occurs when you’re unable to meet your existing financial…

Financial Difficulty – Australian Banking Association

If you’re dealing with the impact of the COVID-19 pandemic, or facing the impacts of drought, bushfire or flood, there are practical ways your bank can help Australian banks have hardship teams ready to help you, depending on your circumstances. Assistance could include: deferring loan payments, waiving fees and charges, helping with debt consolidation, waiving…